Chengdu
Flyingnets 7×24 SOC Center
Continuous monitoring, triage, investigation, escalation, reporting, and detection optimization.
7×24 SOC Operations
Chengdu provides 7×24 monitoring, while Tokyo and Malaysia co-creation SOCs bring regional collaboration—combining platform, experts, and industry experience.
Regional operating capability
Clear roles, language coverage, and collaboration methods support operations across China, Southeast Asia, and Japan.
Flyingnets 7×24 SOC Center
Continuous monitoring, triage, investigation, escalation, reporting, and detection optimization.
Tokyo Co-creation SOC
Localized communication, process alignment, incident collaboration, and regional operating experience.
Malaysia Co-creation SOC
Southeast Asia time-zone support, cross-region escalation, and multilingual operations.
Engagement models
ALL-SOC runs 24×7 monitoring, investigation, escalation, reporting, and improvement; you retain critical approvals.
Split L1/L2/L3, technology domains, or time windows while sharing queues, evidence, and escalation.
Add detection engineering, threat hunting, major-event coverage, or incident response when needed.
Service value
Around-the-clock monitoring and triage to close night and holiday gaps.
Managed analysts handle Tier-1 and selected Tier-2 work; you keep accountable owners.
Reuse detection and response patterns from manufacturing, banking, healthcare, and more.
Gain professional coverage and continuous improvement without building a full in-house SOC.
Managed capability scope
Watch queues 24×7, enrich context, reduce noise, prioritize, and escalate.
Correlate evidence across logs, identity, endpoint, cloud, and intelligence.
Advance agreed actions and contact customers for high-risk approval—never black-box execution.
Continuously tune rules, use cases, and thresholds from false positives and emerging threats.
Capture root cause, evidence, actions, owners, and improvements for future operations.
Deliver operating summaries, trends, SLA context, risk, and executive-ready actions.
How we collaborate
We start from your tools, priorities, and escalation paths. We operate together, review continuously, and feed every response back into detection and process.
Map sources, asset context, duty models, and existing response flows.
Triage, escalate, hand off, and maintain visibility in agreed queues and channels.
Tune detections, runbooks, and management views with operational insight.
Operating strength
Manufacturing, banking, healthcare, government, and cloud patterns become reusable detections and responses.
L1 monitoring, L2 investigation, and L3 hunting/detection engineering work as one team.
Evidence, judgment, customer confirmation, response actions, and improvements remain traceable.
Clear responsibility boundaries, escalation matrices, communication channels, and operating reviews.
Review coverage gaps, queue pressure, and industry context to choose the right managed depth.